Returns Policy

At Red Cave we would like you to be delighted with your purchase. If however, for any reason you find the goods unsuitable please notify us immediately and return the items within the next 14 days to qualify for a full refund.

After 14 days return we offer an exchange or credit note. This is up to 28 days. After this period of 28 days we will not accept returns.

We ask you to return goods to us unworn, with all labels attached, and in the same packaging you first received it.
The customer is responsible to resend back the items undamaged to us, to qualify for a full refund, exchange, or credit note.

Return postage is not refundable and Red Cave is not held responsible for lost returns. Therefore we ask you to repack carefully.
Please use the returns form, enclosed with your purchase and send parcel back via a 'signed for service' to ensure safe delivery of goods.

Do keep any receipts for proof of postage.

Any queries with the above policy please contact info@redcave.co.uk 

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